I know many people in Britain who dislike the standard phrase of American service workers: “Have a nice day.” They object to it as a false, insincere pleasantry. I don’t object to this – at least not from Americans. Having visited the country I get the impression that if I did have a nice day it would give them a sense of satisfaction of a job well done. In Britain it would be a different matter as most service workers tend to give the impression that whatever interaction they are forced to make with the paying punter is at best a distraction to the bloody awfulness of the rest of their daily toil. In fact, if they were to give any sort of heartfelt valediction it would be: “Burn in Hell, you bastard!”
An example of the can’t-be-arsedness of British firms happened to me this week when I made an appointment for an aerial firm to fix the mangled mess of antenna on my roof. Initially, they said that they would come around on Saturday afternoon to have a look and give me a quote. After a couple of hours they phoned back and asked if they could come out on Monday morning as they were very busy. Fair enough, I could work from home and wait for them. Then, on Monday morning, they phoned again to ask if Monday afternoon would be OK. I was going to be in all day so I could manage this but I was beginning to become suspicious as to why a local tradesman couldn’t just pop around and have a look on the way to another job. It was then that I noticed that I had fallen foul to a Google inspired scam. Whilst their web page and URL indicated that they were local they were actually a large national franchise. They phoned again in the afternoon to ask if Tuesday would be OK – I cancelled there and then.
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At least that was sorted by a glass of whisky and settling down to watch The Crimson Horror – the latest episode of Doctor Who. This is the second episode written by Mark Gatiss for this series and, whilst I didn’t think it was good as Cold War, it was still a great amount of fun with the seemingly regular cast of Madam Vastra, Jenny and Strax (the potato one) investigating a series of disappearances in Victorian Royston Vasey. Very much played for laughs (the Thomas Thomas quip had me laughing out loud when I worked it out) I was left with one really depressing thought: Whatever has happened to Emma Peel?
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